Water Damage

Pipe Bursts, Sprinkler Issues, Plumbing Accidents and Pretty much any time there’s water somewhere it isn’t supposed to be

When to call Sid Grinker

How do you know if it’s “that bad”? Here are a few common situations that don’t seem that bad, but usually become a big deal if left without professional drying.

Water coming through drywall (floors or ceilings)
Any kind of sprinkler head incident is a lot of water even if it doesn’t seem like it right away
Any kind of pipe burst or long term leak
Any time electrical components are affected
Any time you’re just not sure; remember, we value our clients and are pretty unlikely to charge for just a quick visit to assess the situation

Reminders for Emergency Situations

Damage from water and bacteria growth can begin within hours. Call for professional help
Remove as much water as possible by mopping and blotting
Remove wet area rugs or other floor coverings
Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs
Lift draperies off the floor, loop through a coat hanger and place the hanger on the drapery rod
Move photos, paintings and art objects – anything special to you- to a safe, dry location
Do not remove books from shelves. Rather pack them tightly to prevent page warping until a restoration professional can begin this specialized drying
Open drawers, closets and cabinet doors to enhance drying

What not to do:

Do not enter a room with standing water until electricity has been turned off
Do not use a regular household vacuum to remove water
Do not lift tacked-down carpet without professional help
Do not use electrical appliances while on wet carpet or flooring
Do not disturb visible mold

What Happens When You Call?

First and foremost, it’s always better to call right away and have it be nothing than call in a few weeks with musty smells or mold.

Step 1

Our office phone is always answered live 24/7/365. Enter it in your phone now: 414-264-7470

The key person will call the contact on site and then head straight to the project site to begin assessment and coordination of response, alerting our on call teams as soon as he has an idea of what will be needed.

Our staff is divided into on-call teams including all disciplines: carpenters, water techs, drywallers, painters and laborers so that we can effectively manage your loss immediately
Our trucks are always stocked and ready to go. We pride ourselves on restocking when we return so that we are ready for the next emergency

Step 3

The project manager assigned to you at the time will review the extent of the damage, mitigation challenges, resource needs, outside vendors needed, such as electrical or plumbing, and any extenuating circumstances such as extreme cold.

Often the immediate response team does not know if there is going to be a claim filed, so we are always as careful as possible. This includes:

Sending a smaller team, at least initially
Carefully removing baseboards
Using minimally invasive structural drying techniques
Setting equipment for maximum results
Waiting to see how water travels, sometimes up to 24 hours before continuing demolition. Mold growth requires heat, “food” and time, usually 72 hours, so being patient can prevent disturbing areas that ended up not being affected at all due to water’s travel path

Step 4

To prepare for our arrival gather as much information as you can, specifically:

Type and extent of damage, materials affected, photos can be helpful and you can text or email to our team
Access information: FOBs, keys, codes, etc
Contact information for key people: maintenance, onsite manager, tenants, sprinkler maintenance company, alarm company, elevator contractor
Determine what is essential; what is most important to you; what do we need to accomplish for you first so that business continues